ADOPTSECURE

Pet health insurance gives your adopted dogs and cats protection for unexpected accidents and illness, while providing pet guardians peace of mind knowing that coverage will be available when it’s needed. It can take several years to recover from the cost of an unexpected illness or injury. If your new adopters have more questions about pet health insurance, we are happy to answer them!

There is no cost associated with the Adoptsecure trial for shelters or pet guardians.

To begin coverage, the trial needs to be submitted within 10 days of the adopted pet going home. This can be done online through the shelter portal or by calling us toll free at 1-800-268-1169. 

Once the trial is activated, the new pet is protected for six weeks up to $500, after the initial 48-hour waiting period for accidents and illnesses. Adopters will receive a welcome package, which includes the terms, conditions and benefits of their trial, along with a claim form and a brochure outlining our Petsecure plans.

Accidents, illnesses, exam fees, taxes, surgeries, medication, and more. See the Terms and Conditions for full details.

Pre-existing conditions, dental, spay or neuter, pregnancy and associated conditions, cosmetic/elective procedures, and training lessons. See the Terms and Conditions for full details.

Your client will visit their veterinarian, pay their vet bill and have their vet complete the claim form and sign it. The client or the clinic can email or fax the claim form to Petsecure with any invoices or receipts. Any applicable reimbursement will be sent by mail or direct deposit.

Your adopters can contact us at any time during the six-week trial to extend their policy. We’ll waive the waiting periods for accident and illness when they continue coverage before their trial expires. If we don’t hear from them, their coverage will automatically end in six weeks.

• Uninterrupted coverage – no additional waiting periods for accident and illness coverage.

• No exclusions – based on conditions that may develop during the trial period. Conditions that were covered on the trial will continue to be covered with a Petsecure policy.

• Four Petsecure plans to choose from that provide higher coverage amounts and include alternative coverage, dental coverage, customer benefits, wellness coverage, and much more.

• No waiting - Adopters can get a pet insurance quote today!

Co-insurance (sometimes called 'co-pay') is the portion of the pet insurance claim that you are responsible for. With the Adoptsecure trial, pet guardians pay 20%, and Petsecure covers 80% of eligible veterinary fees. 

The deductible is the fixed amount that you pay after your co-insurance. With the Adoptsecure trial, pet owners pay a $100 deductible per condition, only if they need to make a claim.

A pre-existing condition means that the condition first occured or showed symptoms before the pet’s coverage started, or occurred during the waiting periods.